Shipping policy
We offer free shipping in the United States, Canada, European Union and United Kingdom. For products with paid shipping we clearly mark that before you pay.
Processing time:
- Most items in stock ship within 1-3 business days, but will vary depending on item availability and/or production time, if applicable.
- All orders are processed and shipped Monday through Friday from 9.00AM to 5.00PM.
- During high seasons or sales events it may take 3-5 business days to ship.
Shipping into US can take 1-3 business days but if you want to be delivered in a hurry, please do not hesitate to contact us! We are very fast to reply. United Kingdom and European Union shipping can take up to 2-5 business days and 7-10 business days in other countries. We are currently work with USPS, UPS and other facility companies.
We understand that having a package stolen or lost can be upsetting, unfortunately Selen Jewels cannot be held responsible.
We don't offer free shipping to Rest of the World. The shipping is paid for by the customer and the shipping time is clearly mentioned before the customer pays.
You can look at your orders tracking information with our track your order page. Right now, get shipping information on your please contact us at: info@selenjewels.com